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Understanding Tenant Support in Social Housing

With over 4 million people in the UK relying on social housing, our course gives you the necessary skills to improve the lives of tenants and strengthen communities.

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Why Does Tenant Support Course Matter?

Social housing isn't just about walls and roofs, it's about people, communities, and lives. Exceptional tenant support in housing makes sure that everyone, no matter their background or problems, gets the care and service they deserve. By understanding tenant needs, looking out for the vulnerable, and managing challenges efficiently, we can make sure that everyone has a better place to live.

Why Choose the KTG Tenant Support Online Course?

  • Nationally Recognised Certification: This course has been approved by NCFE, a well-known educational awarding organisation that has been around for over 150 years.

  • Impressive Job Prospects: Since last year over a quarter of a million learners chose NCFE CACHE, this course will help you stand out in the job market.

  • Empowerment Through Knowledge: Get the tools you need to deal with difficult behaviors, make sure they are safe, and give the best support for tenants in the UK. Getting the right education is the first step toward making a good change.

Who's Support in Social Housing Course For?

Are you looking to make a difference in the social housing sector? This tenant support in housing level 2 course is made for:

  • Professionals already working in social housing.

  • Anyone wanting jobs like Housing Officer, Hotel Manager, or Care Home Advocate.

  • People want a new job in housing.

  • Volunteers who want to learn more about tenant support.

  • People living in social housing and their friends.

  • Social housing decision-makers.

  • Students.

  • Landlords want to improve their relationships with their tenants.

Tenant Support in Social Housing Course Details

Duration: 7 Weeks

Format: Online

Modules:

  • Introduction to Social Housing

  • Safety principles & equality and diversity understanding

  • Recognizing mental and physical ill-health

  • Understanding problematic behavior reasons

  • Taking care of issues affecting isolated tenants

You'll learn how important it is to keep accurate records, handle problematic behaviors, and the importance of keeping vulnerable people in the community safe.

Am I eligible?

Age Requirement: Participants must be 19 years or older.

Residency: You need to be a resident of England.

Apprenticeship Status: Individuals currently engaged in an apprenticeship are not eligible.

HOW

How to Enrol

Start your free online courses with these steps:

1

Pick a time that works for you.

2

Our friendly team will call you, check your details, and guide you on how to join.

3

We'll send you a link to start.

With a few clicks, you're ready to start. Use the free courses paid by the government and begin learning. In just a week, we'll check your work and give it back to you.

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