Your Privacy and The General Data Protection Regulation (GDPR)

When you sign up to a course or a membership at KTG, we will be collecting data from you to help verify aspects of your location and to keep in contact with you whilst you are learning with KTG.

The information which we take, when you are creating an account.

Information about you will include your name, phone number and email address. We keep this information to communicate with you whilst you are on the site, or via Email. This information is only seen by KTG and will not be passed onto any third party without your permission.

At payment, the credit or debit card details are taken via PayPal. This information is not stored via KTG, however, we have to take your address of residence which includes post/zip code to ensure that you are charged the right VAT; each country within the EU will have a different VAT code and those who are outside of the EU will not be charged VAT.

Security of your data

We will take appropriate technical and organisational precautions to secure your personal data and to prevent the loss, misuse or alteration of your personal data.

We will store all your personal data on secure servers, personal computers and mobile devices, and manual record-keeping systems.

The following personal data will be stored by us in encrypted form: password(s).

  • Data relating to your enquiries and financial transactions that are sent from your web browser to our web server, or from our web server to your web browser, will be protected using encryption technology.
  • You acknowledge that the transmission of unencrypted (or inadequately encrypted) data over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
  • You should ensure that your password is not susceptible to being guessed, whether by a person or a computer program. You are responsible for keeping the password you use for accessing our website confidential and we will not ask you for your password (except when you log in to our website).

Information which we gain from you 

We may send over questionnaires asking about your skills and what style of learning you prefer, this information is only used within the KTG team. If we are helping to support you with your career and we feel that we can pass on details of results, tests or a copy of your CV to a third party to help benefit you in your career, we will ask for your permission first, often via Email.

Updating information

Please let us know if the personal information that we hold about you needs to be corrected or updated.

Your rights

Your principal rights under the data protection law are:

  1. the right to access;
  2. the right to rectification;
  3. the right to erasure;
  4. the right to restrict processing;
  5. the right to object to processing;
  6. the right to data portability;
  7. the right to complain to a supervisory authority; and
  8. the right to withdraw consent.

At any point of being on a course or a membership with KTG, you can ask us to show you what data we have on file for you, it is within our duty to ensure we give you this information within one of your requests.

If at any point, you would like elements of your data deleted from our database, we will perform the request and ensure you “opt out”.

You have the right to object to our processing of your personal data for scientific or historical research purposes or statistical purposes on grounds relating to your particular situation unless the processing is necessary for the performance of a task carried out for reasons of public interest.

You have the right to object to our processing of your personal data for direct marketing purposes (including profiling for direct marketing purposes). If you make such an objection, we will cease to process your personal data for this purpose.

 

Amendments

We may update this policy from time to time by publishing a new version on our website.

You should check this page occasionally to ensure you are happy with any changes to this policy.

We will notify you of significant changes to this policy by email or through the private messaging system on our website.

Cookies that we use

We use cookies for the following purposes:

  1. authentication – we use cookies to identify you when you visit our website and as you navigate our website (cookies used for this purpose are: wp-settings-*, wordpress-*, bp-activity-oldestpage);
  2. status – we use cookies to help us to determine if you are logged into our website (cookies used for this purpose are: wp-settings-*, wordpress-*);
  3. shopping cart – we use cookies to maintain the state of your shopping cart as you navigate our website (cookies used for this purpose are: wp-settings-*, wordpress-*);
  4. security – we use cookies as an element of the security measures used to protect user accounts, including preventing fraudulent use of login credentials, and to protect our website and services generally (cookies used for this purpose are: wp-settings-*, wordpress-*);
  5. analysis – we use cookies to help us to analyse the use and performance of our website and services (cookies used for this purpose are: _ga, _gid, _gat); and
  6. cookie consent – we use cookies to store your preferences in relation to the use of cookies more generally (cookies used for this purpose are: _iub_*

Managing cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing so vary from browser to browser, and from version to version. You can, however, obtain up-to-date information about blocking and deleting cookies via these links:

  1. https://support.google.com/chrome/answer/95647?hl=en(Chrome);
  2. https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences(Firefox);
  3. http://www.opera.com/help/tutorials/security/cookies/(Opera);
  4. https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies(Internet Explorer);
  5. https://support.apple.com/kb/PH21411(Safari); and
  6. https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy(Edge)

Blocking all cookies will have a negative impact upon the usability of many websites.

If you block cookies, you will not be able to use all the features on our website.

Our Details

As of July 2016, we are registered as KNOWLEDGE THROUGH GROWTH C.I.C in the UK. Our central address is Unit G08, Waterfront Studios, 1 Dock Road, Royal Victoria, London, E16 1AG.

Our Data Protection Officer

If you require more information on the data which we have for you, or you would like any data deleted, please contact our Data Protection Officer, Donaly Green – donaly@ktg.org.uk